PRODUCT PHOTOGRAPHY FREQUENTLY ASKED QUESTIONS

Zone Ten Product Photography Studio pricing is simple and affordable. Prices for product photography on a white background start at $35 for a single photo and go below $20 per photo. Ala carte items include +5.00 per clipping path/outline, +$10.00 per photo rush fee, +$2.00 per item group photo. If we do not receive a return shipping label or shipping account number and you would like your items returned to you we will invoice you for return shipping cost cost (actual cost + $10 handling). Zone Ten Studio also offer add on items like Hand Modeling and Lifestyle Photography. All pricing is detailed on our pricing page

All Zone Ten Product Photography Studio pricing includes photography of your product with access to download full resolution (4256px x 2832px) JPEG files of your photos. This is our default size. If you need help with cropping or sizing we’re happy to deliver whatever file sizes you need. Full usage rights are included with all photos. All images are color matched to the product and retouched for dust and scratches. Backgrounds around the product will be toned to 255/100% pure white. Shadows where the product makes contact with the background will be maintained as well as reflections (when desired). Products that arrive damaged (product damage, label damage, scratches, missing parts, etc) requiring excessive photo-shopping will be billed separately at 40.00 per hour (prorated per 15 min).

Once your project details have been finalized Zone Ten Product Photography Studio will send you a detailed invoice via PayPal. This invoice will include a detailed shot list with line items where you can see how adding and subtracting images will affect the final price. If you approve of our quote you’ll be prompted to pay a minimum of 50% deposit. After this payment has cleared and we have your product in hand your 10 day delivery window begins. Once your project is complete and images are approved final payment will be required to access your images for download.

Please send best quality items with no visible damage to product or label. Packaging your product with extra care will help expedite your project as quickly as designed by our 10 day or less turn around. If your items are damaged in shipping we’ll contact you to send replacement or to discuss Photoshop options. Products requiring excessive photo-shopping (product damage, label damage, scratches, missing parts, etc) will be billed separately at 40.00 per hour (prorated per 15 min).
Zone Ten Product Photography Studio is located in St. Louis, MO. Please contact us for a shipping address.

After your products have been received by Zone Ten Product Photography Studio and 50% deposit payment has been made, our standard delivery time is 10 business days or less. Need it sooner? We offer a 5 business day rush for + $10.00 per photo. 10 business day turn around is for photographing your product on a white background with no props or special styling. Images requiring hand modeling, special styling with props or lifestyle modeling may take longer. Proofing may also cause delays. You will be notified upon finalizing your project details.

Your files will be delivered as JPEG saved at highest quality. Our full resolution file size of 4256px x 2832px is useful for printing; for sizing up (not more than 2x) or down to your specific web needs. We’re happy to crop and size your images to whatever size you need along with, or other than, our default file size. Options for other file types are available (tiff, png with transparency, etc). Please let us know if you need something other than JPEG saved at highest quality.

Zone Ten Product Photography Studio is an owner operated studio, so you’ll have one on one communication with your photographer from start to finish. We will work with you from the beginning of your order so that we understand exactly what you’re looking for. For example, maybe our lighting doesn’t hit your product just the way you thought, or the label is slightly askew from where you’d prefer? We’ll do our best before shooting to get it right. If your photos are still not perfect we’ll make it right.

Yes, we do photograph items that are longer than 2 ft (longest dimension of your product). Items larger than 2ft may incur a 20% per image surcharge. Surcharge depends on weight and/or required assembly.

Yes, at this time we can photograph t-shirts as flats and hats. We are in the process of implementing a ghost mannequin into our workflow. Please contact us for details.

If you have multiple items that you would like photographed as 1 photo we charge + $2.00 per extra item in the photo (example: 3 items in 1 photo: $35 + ($2 x 2) = $39). Clipping paths for group photos will be charged at number of paths per image (possible example: group photo where items are grouped touching each other = 1 path @ +$5.00 vs. group photo where items are separated by white space = number of items/paths @ +$5.00 each).

Yes. Proofing can help to clarify quantity of images and angles to appropriately feature your product. Or if you need help visualizing our collaborative art direction for your hand model images, lifestyle shots or group photos. Proofing is a service where scheduling is determined upon project specifics. Proofing is not standard with every project please let us know if you are interested in learning more.

Zone Ten Product Photography Studio is happy to repackage and ship your items back to you. When first shipping your item to Zone Ten you can print a return label to send with your items. You can send us an account number to bill to or we can pay for return shipping and bill you separately. If you don’t need your items returned we’re happy to keep them and donate them to an appropriate charity.

Yes. We are located in Saint Louis, Missouri. If you are local and would like to deliver your items to us in person, please contact us for details. Also, if you’re local we’re available to pick up your items at your facility for a nominal fee.

Yes. Need to keep your samples in house? Need to art direct your shoot? For whatever reason, Zone Ten Product Photography Studio can travel to set up at your location. We just need a dark enough room that is at least 150 sf. (depending on project specifications). Special fees apply. Contact us for a custom quote.

Zone Ten is happy to match existing lighting and framing of your product photography on
your website. Please contact us for details.

At this time I can make edits to photos that I have taken but I cannot fix images taken by another photographer unless special arrangements are made. Please contact me here to reach me.

Zone 10 refers to the 11’th fragmentation of the grey scale as it relates to the Zone System – a photographic exposure and film development technique developed by Ansel Adams and Fred Archer in the late 1930’s. Where in, photographic exposure and printing, Zone 0 represents black, lacking any detail, Zone 10 represents the analogue equivalent of digital 255 – white showing no tone or detail – much like the background in the photograph of your product.